Come join us! We are a fast-growing and well-funded U.S.-based startup in Seattle, Washington with teams in Vancouver, Canada, Suzhou, and a growing office in Yogyakarta in Indonesia. Founded by industry veterans from EA, LucasArts, and EpicGames, who built the online backends for well-known titles and platforms such as EA Origin, FIFA, StarWars.com, UnrealEngine, Fortnite, Paragon, and UnrealTournament. Our company develops technology for the major well-known online game studios and publishers across the USA, Europe, and the world.
We are game industry veterans with years of experience building and operating live systems. As a rapidly growing startup with teams around the world, we craft technology solutions to serve game studios that are making the next generation of games.
We believe that the best companies are ones where employees are empowered to make decisions, obsess about what’s best for users, and are not afraid to make mistakes and learn from them. Our engineering culture is based on humility, openness to feedback, and collaboration which we feel results in the best performing engineering teams and the most beneficial to everyone's growth.
As a Product Support Manager (Technical) you will work day to day continuing client relationships, demoing our products, and working through client’s issues in a hands-on manner. This involves stepping the clients through our Build health, Crash reporting, and Performance metrics solutions where needed. Jumping into collecting clients needs and wants, explaining our processes and working directly with engineers to bring timely fixes and feature extensions. This work will pivot from Jira Issues, to Miro UX, from CLI's to Unreal SDKs, from working with demo games to finding where something has gone wrong in our codebase and putting forward possible causes. Your background should involve substantial client-facing work, preferably within a highly technical industry, working in a Fast Prototyping manner, with a BSc in IT, Soft Eng, Math or other technical applied sciences. You will have substantial work experience within Games, Games Services, Application Development, and/or Cloud Services. AWS certification is a definite plus, as is hands-on work within Unreal Engine.
AccelByte Inc is an Equal Employment Opportunity Employer, all qualified candidates applicants will receive consideration for employment without regard to race, religion, gender, national origin, sexual orientation, marital status, age, or disability. Our culture is innovative, inclusive, and we value our people highest.
Please visit our career page for a complete listing of our open positions:
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