Head of Product Analytics (Remote Friendly)

Engineering · Vancouver, British Columbia
Department Engineering
Employment Type Full-Time
Minimum Experience Experienced

Come join us! We are a fast-growing and well-funded U.S.-based startup in Seattle, Washington with teams in Vancouver, Canada, Suzhou, and a growing office in Yogyakarta in Indonesia. Founded by industry veterans from EA, LucasArts, and EpicGames, who built the online backends for well-known titles and platforms such as EA Origin, FIFA, StarWars.com, UnrealEngine, Fortnite, Paragon, and UnrealTournament. Our company develops technology for the major well-known online game studios and publishers across the USA, Europe, and the world.


Our Mission


We are game industry veterans with years of experience building and operating live systems. As a rapidly growing startup with teams around the world, we craft technology solutions to serve game studios that are making the next generation of games.


Our Culture


We believe that the best companies are ones where employees are empowered to make decisions, obsess about what’s best for users, and are not afraid to make mistakes and learn from them. Our engineering culture is based on humility, openness to feedback, and collaboration which we feel results in the best performing engineering teams and the most beneficial to everyone's growth.


AccelByte is building a 24x7 operations team for AAA multiplayer video games. In this position, we need a Sr. Cloud Engineer who can actively participate in the day-to-day combat by maintaining high reliability of our service and controlling the total cloud infrastructure cost.


Job Description


We’re looking for a Highly motivated, collaborative team player to act as Head of product analytics. In this role, you will lead a cross functional team to determine how to make use of the data AccelByte platform collects for both AAA and Indie games, enable developers to utilize the data to build better games and to develop action items to productize these data solutions within the platform. This role will report to the Head of product for AccelByte Cloud platform.


The ideal candidate will have the entrepreneurial spirit to operate with unknowns, the hands on knowledge and skillset to engineer/code the solution, the humbleness to constantly learn and adapt, and the conviction towards the goal of "Enable developer to use data to build better games"


Responsibilities

  • Collaborate with business development, solution architects and work with clients directly 
  • Understand the problem space, prioritize different efforts around operational metrics, gameplay design optimization, toxicity/fairplay/community management, segmentation and predictions
  • Lead the team to implement solutions to solve the problem
  • Collaborate with external vendors, tool providers and partners in the analytics space
  • Work with the leadership and partnership team to determine when to build internally, when to use existing solutions and when to partner 
  • Perform other duties as assigned


Requirements

  • Takes ownership for initiatives and works through ambiguous problems
  • Confirmed ability to quickly adapt, maintain focus, and hold a high degree of accuracy while working with complex data
  • Advanced SQL skills, proficiency with analytical & visualization tools (Python, Airflow, Tableau, PgSQL etc.), experience with modelling and analysis (machine learning, statistical analysis)
  • Experience with roadmapping, goal setting, market researching, spec writing, managing project execution, A/B testing, UI/UX wireframing, defining product roll-out strategy
  • Proven experience of presenting a simple user experience with a complex technical product
  • Proven project management experience
  • Proven client service experience in presales, post sales support or solution architecting 
  • Critical thinking paired with strong execution
  • Self-motivated and resourceful
  • Excellent written and verbal communication skills
  • Strong analytical and technical skills, with a willingness to be hands on 
  • 5+ years of experience in analytics or other quantitative field
  • 3+ years product management/production experience
  • 2+ years of experience working in games or systems that supports game development
  • A degree in Computer Science/Computer Engineering or equivalent experience
  • Prior experience with Scrum and Agile


Nice to Have


  • Prior experience working on data analytics platforms
  • Prior experience working with data warehouses creating ETL and downstream visualizations. Experience with edge cases like data quality monitoring and anomaly detection. 
  • Prior experience with ML and AI
  • Prior experience working with AWS and GCP 
  • User interface design skills
  • Prior software development experience
  • Prior AAA game experience
  • Familiar with commercial game engines
  • Prior experience working with distributed teams
  • Prior startup experience


AccelByte Inc is an Equal Employment Opportunity Employer, all qualified candidates applicants will receive consideration for employment without regard to race, religion, gender, national origin, sexual orientation, marital status, age, or disability. Our culture is innovative, inclusive, and we value our people highest.


Please visit our career page for a complete listing of our open positions:


https://accelbyte.io/careers

Thank You

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  • Location
    Vancouver, British Columbia
  • Department
    Engineering
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced