IT Support

HRGA · Sleman, DI Yogyakarta
Department HRGA
Employment Type Full-Time
Minimum Experience Mid-level

Come join us! We are a fast growing and well-funded U.S. based startup in Seattle, Washington with teams in Vancouver, Canada, Singapore and a growing office in Yogyakarta in Indonesia. Founded by industry veterans from EA, LucasArts, and EpicGames, who built the online backends for well-known titles and platforms such as EA Origin, FIFA,, UnrealEngine, Fortnite, Paragon and UnrealTournament. Our company develops technology for major well known online game studios and publishers across the USA, Asia, and the world.

Our Mission

We are building the next generation of a scalable online backend platform for AAA  games that includes the fully licensable source code as well as offering specialized engineers to customize the code for a studio's game so they can focus on making their game fun. 

While many games can use off the shelf solutions and inject simple logic into a closed source backend platforms, we believe this leads to overly complex logic that pushes logic on to the game client which is harder to update quickly. For this reason we believe that having the full source code and development resources to tailor it to a specific game leads to a better player experience and is one of the core benefits of our platform. 

Compensation & Benefits

We offer you with Competitive salaries and other benefits: Relocation package, Private Insurance (family included and it's Cashless!), Full coverage BPJS Kes & TK, Flexy benefit, Periodic MCU, Sport activities (badminton, yoga, futsal and you can propose a new activity!),  Social  activity (company outings, Accelebrate, knowledge sharing session), Food to keep your engine up and running (breakfast & Lunch, fruits and snacks everyday, coffee brewing), Opportunities for overseas travel, etc.

Our Culture

We believe that the best companies are ones where employees are empowered to make decisions, obsess about what’s best for users, and are not afraid to make mistakes and learn from them. Our engineering culture is based on humility, openness to feedback and collaboration which we feel results in the best performing engineering teams and the most beneficial to everyone's growth.

Job Description

In this position, you will: 

  • Perform the installation of new PCs, printers and other peripheral devices
  • Configuring and maintain network for workstations
  • Have responsibility for office network stability
  • Performing standard software/hardware repairs.
  • Analyzing the failed equipment and taking the appropriate action.
  • Doing network and hardware maintenance
  • Implementing security protocols and procedures to prevent potential threats
  • Creating user accounts and performing access control


  • Good knowledge of various networking concepts. eg: routing, subnetting, vlan, security, etc.
  • 3+ years of experienced in network infrastructure such as Router, Switch, Wireless Connectivity, Cable Management, etc.
  • Familiar with many networking brands/technologies (MikroTik, Cisco, etc)
  • Experienced and familiar with VPN setup configuration (OpenVPN, L2TP+ipsec, etc)
  • 3+ years of experienced in troubleshooting and installing Desktop OS (Linux, Windows, OSX)
  • Good knowledge of computer hardware
  • Fast learner and willing to learn new and technologies
  • Excellent problem solver with strong analytical skills
  • Experienced in handling IT support for a company of at least 50 people.
  • Experienced with bash script and Windows Power Shell 

AccelByte Inc is an Equal Employment Opportunity Employer, all qualified candidates applicants will receive consideration for employment without regard to race, religion, gender, national origin, sexual orientation, marital status, age or disability. Our culture is of innovation, inclusive, and we value our people highest.

Please visit our career page for a complete listing of our open positions:

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  • Location
    Sleman, DI Yogyakarta
  • Department
  • Employment Type
  • Minimum Experience